Services
At Solsoft, we understand that most businesses and NFPs need more than just utility services in order to succeed and prosper. That’s why, as part of our Next-Generation Technology Strategy and Support, we offer a comprehensive range of technology services for small and medium-sized organisations.
Here’s more information about the services and support we provide, and how they can help your organisation.
Strategy and vCIO
Solsoft offers a virtual CIO at a fraction of the cost of alternative options. We also collaborate with our clients to bring strategies to life, ensuring that their strategic vision becomes operational reality.
Central services
We deal with any vulnerabilities to your organisation before they become a serious problem. We keep a continuous watch on your systems to ensure they’re working as they should be, minimising any risks involved.
Reactive services
Our friendly and helpful reactive services team is on hand to deal with any tech problems that might occur. With decades of experience, our reactive services experts are able to resolve such issues in a swift and successful manner.
Professional services
Our professional services team translates your strategy into operational reality, so that you can reap the benefits. They’ll work with your vCIO to identify, plan and implement solutions while keeping you updated at every step of the way
Technology alignment manager
At Solsoft, we assign a dedicated technology alignment manager to every client. They’ll be your primary contact, empowering you to make informed decisions by giving you an objective view of your IT needs based on a deep understanding of your goals.
Telephony
Solsoft’s cloud-based telephony solutions help keep your organisation connected with customers and clients. We can provide you with a telephony solution designed to suit your organisation’s needs, including advanced call-centre features.
Want to know more about how Solsoft can help your organisation reach its full potential? Get in touch with us today to arrange a consultation.
What Our Customers Think
“Solsoft give us the assurance that our people can concentrate on their day jobs because they’ve done all the proactive work in the background to head off problems before they arise.”
Berry Redmond Gordon & Penney
“We chose Solsoft because they are a trusted advisor and occupy a seat on our board as our vCIO, offering best practice advice, a technology roadmap and the assurance that we are leveraging our IT assets to maximise the potential available.”
Concrete Fabrications
“As our partner, Solsoft has continually helped us achieve most of what we set out to do as an organisation and their preventative model of delivery compliments us well, especially where finances and resources are not infinite and we need to ensure that we extrapolate the most out of every penny.”
The Mary Stevens Hospice
“With the help of Solsoft and our dedicated client technology advisor, we have been able to push our business further and be on top of all things IT. Liam is a pleasure to work with and nothing is ever too much trouble.”
Carterwood